15-7-2026: The store is currently closed for a short break. Will be back in a week or so. Sorry for the inconvenience - Phil.

Contact Info

15-7-2026 - The store is closed at the moment so I probably won't be responding to email until I re-open. I'll try to get through the backlog of existing email ASAP. Sorry about the recent inactivity in that regard - things have kind of got on top of me lately :(

Due to ever-increasing time pressures I can only respond to queries about existing orders (please include the order reference - if awaiting delivery please check the shipping info page first) and the items that I have listed for sale (everything I have available for sale will already be listed on the site.)

Also, please note the following:

  • Messages need to be in English and should be kept as short as possible - ie: a few sentences max.
  • If the message is urgent (ie: you need to cancel an order, or change the shipping address) please put **URGENT** in the subject line. I can't guarantee I'll see it in time but will do my best.
  • I cannot reserve items.
  • I can only accept payment through Paypal which is integrated into the store's cart system (I cannot arrange orders outside of the store's cart system - No exceptions - sorry.)
  • For advice regarding fault-finding please check this link. (Sorry, I cannot get involved in diagnostics - it is too demanding on my limited time).
  • I send orders via Royal Mail and sometimes DPD for overseas - other couriers are too admin intensive.

All that being understood, you can contact me (Phil) at the address below:


 Email : enquiry2026@retroleum.co.uk

I'll try to get back to you ASAP (Monday-Friday) but please be patient and allow a couple of days for a reply - longer when things are busy. Please bear in mind Retroleum is a one-man operation.